Frequently Asked Questions

SPECIALS



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Shipping

Most shipping on this site is $12.00/item when items are purchased individually and shipped by ground. The only exception is glass items which obviously have to be better packaged to withstand the shipping process.

Shipping will be combined for more than one item.

I try to ship all items within 24-48 hours from purchase. If there is a substantial delay in shipping, I will email you with this information.

I ship by USPS, UPS, and FEDEX with insurance covering the cost of item plus shipping.

There is NO CHARGE for shipping on media or services (Ebooks/Card Reading/Consultations)



International Customers

While we do not sell and ship to International Customers at this time, Card Readings and Spiriitual Consultations by phone or email are still available. These services are only performed in English and YOU must call us. Free long distance calls are only afforded to US Residents with the 48 contiguous states.



Limpia (spiritual cleansing)

Q: What is a limpia?
A: A limpia or spiritual cleansing, is used to cleanse the body, mind and soul of negativity. It is known to remove bad luck, blockages, confusions, bad karma, witchcraft, ends generational curses, imbalances, helps with addictions, phobias, and fears. It is powerful for removing spiritual illness, and helps with physical health problems as well but this is not a replacement for visiting your doctor. The limpia brings peace, rejuvenation, protection, clarity, and opportunity your way. It attracts prosperity and blessings, stimulates the third eye, balances the chakras, and much more.

A limpia can be performed with various objects depending on the curandero or the situation at hand. Many are performed with raw unbroken eggs, crucifixes, spiritual smoke, lemons, limes, branches from a particular type of tree, or fresh herb twigs that are used to sweep the body.

Q: How do I know if I need a limpia?
A: A limpia is beneficial as an everyday cleansing, you cannot have too many. We, just like every other living thing on Earth collect different energies on a daily basis. These energies are collected from people we come across to situations that we're faced with. Some of these energies are good while others have a negative outcome on us. And the affect can accumulate.
Here are just some of the ways of knowing that a limpia would be beneficial to you:

If you notice more bad luck than good or a long string of bad luck
If you have health issues, especially if the doctor can't find the cause
If you're experiencing relationship problems
If you feel restless, weak, unable to cope
If you are having severe nightmares or have a hard time sleeping
If you suddenly have fears and phobias
If you have a feeling someone is watching you or out to get you
If you're having unexplained problems in your relationship
If you have a constant unpleasant or nervous feeling but don't know why
If you feel there are blockages that keep you from moving forward
If you have reason to think someone has cursed you

Q: How often should I have a limpia?
A: This depends on the person, the situation they face, and how long it has been there. Sometimes all it takes is one limpia, sometimes more. This also depends on what is found in the egg itself. Usually, if witchcraft is found then it would take several cleanings until the condition is removed completely. The good thing is that they are safe. You can have a limpia as often as you want until you feel things have changed for you.

Q: Who needs a limpia?
A: Everyone. Even our pets can benefit from a limpia.

Q: Is it safe for children to have a limpia and how does it help them?
A: Yes, it is very safe for a child to have a limpia performed on them. After the limipa many people have seen changes in behavioral problems, sleeping thru the night and even resolving nightmares.

Q: Why are eggs used?
A: The raw state of the egg has a natural ability to absorb negativity. Not many know of its power. With the combination of the eggs natural power and the use of special prayers makes the limpia very effective. Of course, the energy of the "cleaner" is important also.

Q: How long does it take to do a limpia?
A: It can take anywhere from 10 minutes to 1 hour, depending upon the situation.


Spells, Rituals & Candle Questions

Q: Do Spells Really Work?
A: Yes. With this being said many people have the wrong interpretation of what a spell is and what it will do for them. Spells do not work instantly nor do they always work the way we might want them to work. This is only in the movies. To give you an example, if you cast a spell for an increase of money, the spell may actually prevent a loss of money that you weren't expecting.

Q: Which Spell should I order?
A: If you are unsure which service would work best for your situation, you can email me and I'll point you in the right direction.

Q: Will you tell me when my spell is cast?
A: I will contact you via email to let you know when the spell has begun and when the spell is complete.

Q: Will you cast a death spell or a spell to harm someone?
A: No, under no circumstances will I do any harm.

Q: If the spell involves another person, how much do you need to know about them?
A: Obviously, the more you can tell me about the other person, the better.

Q: Can I ask you to reverse a spell I have cast?
A: No, so beware of what you ask for.

Q: What happens to the materials and pictures used for my spell after the work is done?
A: Items that can be consumed by fire are burned. Items that do not burn are disposed in the appropriate way depending on what the item is.

Q: Are there any cases you will refuse?
A: Yes. I will not hurt anyone. I will make any refusal obvious at the first opportunity.

Q: Are spells stronger if you have something personal belonging to the person the spell is for?
A: Yes, the more personal items the better. These can be in the form of photographs, hair, something written in their handwriting, finger nail clippings, etc


Card Reading

Q: How do I setup a Card Reading Appointment?
A: When you purchase a Card Reading, you enter a requested Date/Time for the appointment. This is a tentative appointment that will be verified by email or telephone. When you have the appointment verified, you can call me or I will call you. That is all there is to it.
(See MORE INFORMATION under Card Reading)

Q: What can I expect in a card reading?
A: When you have an appointment for a card reading, you will call me or I will call you at the appointed time. You have purchased an allottment of time for the reading. First, you will be asked some questions concerning what you are wanting or expecting. There is time here to ask questions of the reading itself. I will then lay out the cards for your reading. You will be asked to concentrate on your question(s). I will then tell you what the cards have said. Although there are times that the cards will show misfortune or bad luck, I will tell you the truth on this. The cards require that I convey their true meanings and I will always comply. If you have follow up questions to the reading, we will then proceed with those questions up to your time limit. Please be considerate on the time limit as I have many readings every day and others have their own appointments following yours.

Q: Why can't I see the "More Information" link? I click it and nothing happens...
A: You are probably using a popup blocker. Turn this feature/program off temporarily.

Q: Why did you change the appointment time/date? Why did you cancel the appointment?
A: There are several reasons that the appointment may be changed. While I strive to be on time for all appointments (and I normally am on time), events beyond my control dictate otherwise. For instance...

I cannot give card readings when the weather is bad in my area and will reschedule your appointment. Card readings are best performed when the sky is clear. Doing a reading during severe thunder storms can bring bad luck to either you or myself. Also during severe weather conditions the readings can hold back valuable information that otherwise would be seen on a calmer day. Severe weather conditions not only apply to the readings but to spells and rituals as well. No type of spiritual work other than prayer should be done during these times.

I have family and friends, lives, homes, pets... and emergencies come up. I will make every attempt to rectify the consultation when called away for life's emergencies.

NOTE: If rescheduling an appointment does not meet your needs, I will gladly refund your payment for this service.

Q: Is the future set or can I change it?
A: We all have free will. When you are told what the future holds, this is the future if you make no changes. It is up to you to realize your own future and you do have a choice.

Q: Can I schedule a time other than Mon-Sat 12PM to 8PM?
A: It is possible, but you must email me ahead of time and it will be considered.

General Questions

Q: Can you explain how I purchase an item?
A: When you see an item, simply click the Buy Now button for that item. It will take you to another page where you can...

1. Confirm the purchase by pressing that button. This will take you back to the items in the store and when you want to Checkout, you can click Checkout at the top of the page

2. Checkout with the item immediately by clicking the Checkout button. This will take you to a page where you will give information to our store and then to PayPal where you will pay for the item.

3. Cancel the purchase by clicking the Cancel button. This will take you back to the items in the store. Your "Basket" or shopping cart will still retain the item until you remove it.

Q: How do I pay with PayPal?.
A: When you have given your Name and Address information during checkout, you are taken securely to the PayPal site to pay. If you are already a member of PayPal, you will be prompted to enter your email address, and password. This information is only "seen" by Paypal. You will then have the invoiced amount displayed with shipping if applicable and you will click the Pay button.
If you are not already a member of PayPal, you will need to enter an email address, shipping information and a credit or debit card number. Then your invoiced amount and shipping if applicable will be displayed. You simply click the Pay button and your Credit/Debit card is charged. Again, only PayPal has access to that information.

Q: Who performs the limpias, spellwork and card readings?
A: Me, Concha

Q: How do I get one of the documents from this site?
A: You simply need to use the BUY NOW button. If the document is free, you will not be charged. Then you fill out Name/Address information and are given a link to download the document. Or, you can wait for an email which will have a link for download. Please save the document on your computer.

Q: How do I view the document that I downloaded and saved?
A: You must use Adobe Acrobat Reader... a free download from Adobe.com. The downloaded file you have received is in Adobe Acrobat format or pdf.

Q: How do I setup an appointment for Card Reading, Spiritual Consultation or Cleansing?
A: When you purchase one of the consultation services, you are asked for date/time that is convenient for me to call or come by. This is just a tentative schedule and must be verified by email or telephone. Once the appointment is set, you can call me or I will call you at no additional charge. You will be given my private telephone number when/if an appointment is set. I understand that there might be delays in calling and will wait for 1/2 hour from the time of the appointment for your call. I would appreciate the same consideration if you wish me to call you instead.

Q: Why do I need to give my telephone number for consultations or cleansings?
A: I need some way to contact you. Sometimes things are brought to mind afterwards. In these cases I will contact you to relay these things. Email address is used in most instances, but telephone contact is much easier sometimes. I NEVER give out your phone number to any third party and will only call when you have authorized it. If it is more convenient, you can call me instead.

Q: Where is the email that you said you would send? I have not received any email from Curious Curandera...
A: Make sure your spam filter is not blocking my email. Please send me an email (support -at- curiouscurandera -dot- com) and I will reply ASAP.

Q: The Product Image is too small... How can I see the Product better?
A: Please click the Product Image with your mouse. This will enlarge the image. Please make sure your Pop-Up blocker is OFF or Disabled for the image to appear. When time allows we will have more detailed pictures of each product.

Q: I get a Security Warning Page during checkout... What is up?
A: Our website is completely secure. The security warning comes from the more stringent requirements of Internet Explorer 7. Please click on the following choice:

Continue to this website (not recommended).

In the next steps, you are directed to the PayPal site, which takes over any other security for your purchase.

Rest assured that your information is kept in strictest confidence and will not be sold or given to any third party.

Q: Why can't I see the "To Download" link? I click it and nothing happens...
A: You are probably using a popup blocker. Turn this feature/program off temporarily.